The Caller Roster

Fifty-three callers. Fifty-three personalities. Each one a different way to lose control of a call. Answer the line, work it by the book, location first, screen for weapons, stay in command of the caller, and the caller reacts, in character and in voice. Scored against call-taking protocol.

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← Back to your desk

EARLY ACCESS · LIVE AI Take a LIVE call → Live callers, unscripted. You talk (or type), the caller answers in real time, and the plate, the description, the direction only come out if you ask the right questions. An evaluator grades the whole call at the end. Counts toward your live-voice minutes. SCRIPTED · TWO LINES AT ONCE The Hot Seat → Two 911 lines ring at the same time. Answer, hold and switch, and work the one that can't wait first. A caller left ringing or on hold too long hangs up.

Choice-based input. Speech input is a later hook.

QUESTION 1 OF 4

THE PANEL · Panel Chair

2:30

Soft target: 2 min 30 sec. Make it count, then land it.

Speak your answer; it transcribes into the box. Or just type it, both grade the same.

Your recordings are not kept beyond this practice session.

THE PANEL IS DELIBERATING

Reviewing your answers...

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AI feedback is automated practice guidance, not an authoritative or predictive evaluation of how a real hiring panel will score you.

Your recordings are not kept beyond this practice session.

The panel's read

Answer by answer

INCOMING · 911

UNKNOWN CALLER

CONTROL0%

CALLERSTEADY

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0%

The Caller Roster

The panel's read

Answer by answer

Protocol scorecard

Line by line