Everything in one place
The whole training, at a glance.
Every gate the hiring process puts in front of a 911 and dispatch candidate has a trainer here. Below: what each one does, who it's for, and where the live AI fits.
Every gate the hiring process puts in front of a 911 and dispatch candidate has a trainer here. Below: what each one does, who it's for, and where the live AI fits.
The heart of the whole product. Calls come at you in sequence the way the line actually sounds, you work the caller, build the card, and get a scored debrief on what you caught and what you missed.
Most candidates wash out at the timed entry test or the oral board. These two trainers exist to prepare you for both, honestly. They train you for the room; they don't promise the seat.
The timed multitasking skills test that screens you before any panel sees you. Nine drills plus the live multitask, scored against realistic bands so you know where you stand and what to sharpen.
Start free → ORAL BOARDThe gate almost nobody preps for. What panels actually score, the STAR method, the common questions, and how to frame whatever experience you've already got.
In the Training Suite →Honest by design: Ascenvo prepares and trains you. It does not guarantee passing any test or being hired by any agency.
Call-taking gets you the incident. Dispatch gets the help moving. These drills put you on the other side of the headset.
Run a busy queue under the clock. Dispatch the closest unit, keep units accounted for, and keep the board clear when everything lands at once.
In the Training Suite → READBACKVoice back the correct response and get scored on the unit, the acknowledgment, the required details and the terms. The muscle memory that makes you sound like you belong on the radio.
In the Training Suite →Browser-based, from the first day on the headset to the career ahead. Each of the eight is narrated and illustrated.
What this work actually asks of you, the shift, the weight, the floor culture, and why the human who stays matters.
Start free → CALL-TAKINGHow a good operator turns a stranger's worst minute into action, the greeting, the funnel, and the line you never cross.
Start free → DE-ESCALATIONThe screamer, the silent and scared caller, the liar and the frequent flyer, and the call-taker's own recovery in between.
In the Training Suite → DISPATCHBeing the steady voice the field unit answers to, acknowledgements, broadcast procedure, and never losing a unit.
In the Training Suite → RESILIENCEHow the work accumulates, what burnout looks like before it has a name, and the habits that keep people in the chair.
In the Training Suite → THE FIELDWhere the field is heading and why the human seat matters more, not less.
In the Training Suite → CAREERAn honest read on what automation changes, and a concrete plan to move your value where the work is going.
In the Training Suite →Plus Passing the Oral Board (above). Browse the full course catalog →
The hardest gates, practiced live, built and scored on the rubric of a dispatch veteran with over 20 years, delivered by an AI voice so you can rep them at any hour. The live AI is included in the Training Suite: $99 once for twelve months, and it never auto-renews.
Answer the line and a caller reacts in character, in voice. 50+ callers, each a different way to lose control of a call. Scored on protocol.
Start free → LIVE · MOCK BOARDA panel interview on video that asks and listens. Every answer is graded on the board rubric of a veteran with over 20 years: communication, structure, and tie-back to the job. The AI voice is how you practice on demand; the standard is his. Progress tracking shows your weakest dimensions and your streaks.
Start free →The fourth simulator, live AI radio dispatch, is in development. AI feedback is practice guidance, not an authoritative evaluation. It's there to help you rehearse, not to judge whether you'd pass.
The thirteen skill drills are free forever, with no account, no card and no countdown. The live AI is not: Free accounts get one free live call so you can hear what this is, and one AI oral-board grade. The full plan includes 90 minutes a month. One price covers everything: the Training Suite, $99 once for twelve months. One year, one payment, no auto-renew.
14-day refund, no questions. If it is not helping, email support@ascenvo911.com within 14 days of purchase and we refund you in full.
Get twelve months for $99Prepping for the interview itself? The mock oral board, built and scored on a rubric from over 20 years on the floor, comes with the Training Suite: $99 once for twelve months, live AI included, and it never auto-renews. Backed by a 14-day refund, no questions. See exactly what you get, including a sample of the written feedback report. Free stays free forever. Training a team? Per-seat plans include an instructor view where training coordinators see exactly which questions their trainees miss.
Make an account and run your first call in under a minute.
Start freeRather ask a person? Call (888) 825-6911. A recorded menu answers the common questions, and you can leave a message any time.