Everything in one place
The whole training, at a glance.
Every gate the hiring process puts in front of a 911 and dispatch candidate has a trainer here. Below: what each one does, who it's for, and where the live AI fits.
Every gate the hiring process puts in front of a 911 and dispatch candidate has a trainer here. Below: what each one does, who it's for, and where the live AI fits.
The heart of the whole product. Calls come at you in sequence the way the line actually sounds — you work the caller, build the card, and get a scored debrief on what you caught and what you missed.
Most candidates wash out at the timed entry test or the oral board. These two trainers exist to prepare you for both — honestly. They train you for the room; they don't promise the seat.
The timed multitasking skills test that screens you before any panel sees you. Nine drills plus the live multitask, scored against realistic bands so you know where you stand and what to sharpen.
Start free → ORAL BOARDThe gate almost nobody preps for. What panels actually score, the STAR method, the common questions, and how to frame whatever experience you've already got.
Start free →Honest by design: Ascenvo prepares and trains you. It does not guarantee passing any test or being hired by any agency.
Call-taking gets you the incident. Dispatch gets the help moving. These drills put you on the other side of the headset.
Run a busy queue under the clock. Dispatch the closest unit, keep units accounted for, and keep the board clear when everything lands at once.
Start free → READBACKVoice back the correct response and get scored on cadence, not just the words. The muscle memory that makes you sound like you belong on the radio.
Start free →Browser-based, from the first day on the headset to the career ahead. All eight are fully narrated and illustrated.
What this work actually asks of you — the shift, the weight, the floor culture, and why the human who stays matters.
Start free → CALL-TAKINGHow a good operator turns a stranger's worst minute into action — the greeting, the funnel, and the line you never cross.
Start free → DE-ESCALATIONThe screamer, the silent and scared caller, the liar and the frequent flyer — and the call-taker's own recovery in between.
Start free → DISPATCHBeing the steady voice the field unit answers to — acknowledgements, broadcast procedure, and never losing a unit.
Start free → RESILIENCEHow the work accumulates, what burnout looks like before it has a name, and the habits that keep people in the chair.
Start free → THE FIELDWhere the field is heading and why the human seat matters more, not less.
Start free → CAREERAn honest read on what automation changes, and a concrete plan to move your value where the work is going.
Start free →Plus Passing the Oral Board (above). Browse the full course catalog →
The hardest gates, practiced live — built and scored on the rubric of a dispatch veteran with over 20 years, delivered by an AI voice so you can rep them at any hour. The live AI runs on AI Access — 3 months are included with the one-time Training Suite, and more months are a $15 manual re-up that never auto-renews.
Answer the line and a caller reacts in character, in voice. 50+ callers, each a different way to lose control of a call. Scored on protocol.
Start free → LIVE · MOCK BOARDA panel interview on video that asks and listens. Every answer is graded on a veteran with over 20 years's board rubric: communication, structure, and tie-back to the job. The AI voice is how you practice on demand; the standard is his. Progress tracking shows your weakest dimensions and your streaks.
Start free →The fourth simulator, live AI radio dispatch, is in development. AI feedback is practice guidance, not an authoritative evaluation. It's there to help you rehearse, not to judge whether you'd pass.
The thirteen skill drills are free forever, with no account, no card and no countdown. The live AI is not: Free accounts get three live AI calls and three AI oral boards a day through October 31. After that, the live AI runs on AI Access. Own the whole training library for one payment (the Training Suite), and add live AI practice by the month only when you need it. No subscription trap.
Prepping for the interview itself? The mock oral board — built and scored on a rubric from over 20 years on the floor — comes with the Training Suite ($24 one-time through January 10, then $49), which includes 3 months of AI Access. More live-AI time is $15 a calendar month, a manual re-up that never auto-renews. Backed by a 14-day money-back guarantee. See exactly what you get, including a sample of the written feedback report. Free stays free forever. Prices shown are live. Training a team? Per-seat plans include an instructor view where training coordinators see exactly which questions their trainees miss.
Make an account and run your first call in under a minute.
Start freeRather ask a person? Call (888) 825-6911. A recorded menu answers the common questions, and you can leave a message any time.