House rule: someone reading only your comments should know what kind of call this is and why it got the priority it got.
The full trainer runs the same engine across 197 scenarios — medical, fire, in-progress violent crime, and the caller types that make the job hard: the rambler, the hostile one, the child, the open line, the one reporting three emergencies at once. Recorded caller audio on every beat, a scored documentation step on every call, and a running record of which dimensions a trainee keeps missing.
Built by a working 911 supervisor, not a training vendor.
See the full trainer